Opt Out Request

Use this form to request opt-out from communications or records. You can submit one identifier or multiple.

Opt-out details

Provide any of the following: email, business name and address, contact number, or all three.

At least one method is required. If using business details, include both business name and address.

Your Data Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have a number of rights regarding the personal data AutoChain holds about you. The opt-out form above allows you to exercise several of these rights quickly and easily.

Right to Erasure

Also known as the “right to be forgotten”. You can request that we delete your personal data where there is no compelling reason for us to continue processing it.

Right to Object

You have the right to object to AutoChain processing your personal data for direct marketing purposes. We will stop processing for these purposes as soon as we receive your request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.

Right to Access

You can request a copy of the personal data we hold about you at any time. We will provide this within one calendar month of receiving your request, free of charge.

What Data Does AutoChain Hold?

AutoChain may hold personal data provided when you, or your vehicle's service provider, created an account, booked a service, or used the platform. This typically includes your name, email address, phone number, vehicle registration number, and service history records linked to your vehicle.

If you are unsure what data we hold, you can submit a Subject Access Request by emailing privacy@autochain.co.uk. We will respond within one calendar month. For general data-related questions, contact us at support@autochain.co.uk.

AutoChain is registered with the Information Commissioner's Office (ICO) as a data controller. You also have the right to make a complaint to the ICO if you believe your data has been handled incorrectly. More information is available at ico.org.uk.

Understanding Your Data Rights

UK GDPR gives individuals a comprehensive set of rights over personal data held about them. The right to erasure (sometimes called the “right to be forgotten”) allows you to request that an organisation delete your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the processing is unlawful. AutoChain will action valid erasure requests within one calendar month.

The right to object allows you to object to the processing of your personal data for direct marketing purposes at any time. If you object to marketing, we will stop sending marketing communications immediately. You also have the right to object to processing based on legitimate interests, though AutoChain may be able to demonstrate compelling legitimate grounds that override your interests in specific circumstances.

The right to data portability allows you to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible. This right applies where the processing is based on consent or a contract, and is carried out by automated means. To request a data export, email privacy@autochain.co.uk.

The right to rectification allows you to request correction of inaccurate personal data held about you. If you believe any data AutoChain holds about you is incorrect — for example, an incorrect email address or vehicle registration — you can update it directly through your account settings or by contacting our support team.

The right to restrict processing allows you to request that AutoChain limits how it uses your data in certain circumstances — for example, while you contest the accuracy of data, or while an objection to processing is being considered. When processing is restricted, we will continue to store your data but will not process it further without your consent or for certain specific purposes such as legal claims. All rights requests can be submitted to privacy@autochain.co.uk.

Platform Logic

Why Clearer Infrastructure Matters to Both Drivers and Garages

Most problems in vehicle ownership are not caused by a lack of effort. They come from fragmented information. AutoChain is designed to close those gaps by giving both sides a clearer way to keep the history of the vehicle usable after the job is finished.

What better infrastructure fixes

A driver can care about the car and still lose track of service dates if reminders, invoices, MOT history, and approvals all live in different places. A garage can carry out good work and still struggle to retain customers if the record of that work is hard to retrieve later.

Better infrastructure matters because it makes the history usable again. It gives the owner and the workshop a stronger basis for the next decision instead of forcing both sides to reconstruct what happened from memory.

Why it matters in practice

Trust is built when the customer can see what happened, the garage can prove what was done, and the next decision starts with better context than the last one.

Trust improves

Customers can see what happened, garages can prove what was done, and the next decision starts with better context.

Economics improve

On-time reminders protect repeat business, cleaner records support price, and better visibility reduces wasted diagnosis.

Handovers improve

Approvals, complaints, resale discussions, and ownership transfers become easier to manage with a stronger evidence trail.

The market improves

Independent garages and informed drivers both benefit when the ownership story becomes easier to follow.

AutoChain combines driver tools, provider workflows, reminder systems, digital service history, and educational content because each part becomes more useful when it strengthens the same central outcome: a clearer, more credible, and more transferable record of what has happened to the vehicle and why it matters.