AutoChain
Vehicle Health Checks

Digital health checks that sell the work for you.

Carry out a smart, guided vehicle health check on any device: desktop, laptop, tablet or mobile. Flag items as advisory or urgent, record real measurements, and send the customer a live authorisation link they approve with one touch.

The phone call to explain why a car needs work is one of the biggest time drains in a busy garage, and one of the easiest places to lose a sale. AutoChain's Digital Vehicle Health Checks replace it: a guided, smart check your technician runs on any device, then sends straight to the customer to approve with a single touch.

  • First month free on the core plan
  • No card required
  • Set up in about 10 minutes
  • Cancel anytime
100+ UK garages

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Overview

One smart check, from the ramp to the customer's phone

Your technician carries out a guided, smart VHC on whatever device is to hand, whether that's a desktop, laptop, tablet or mobile, flagging each item as green, advisory or urgent as they go. Real measurements go in the way a technician actually works: brake pad thickness in millimetres, tread in millimetres, tyre pressures in psi, wear in percentages.

Full tyre and braking reports capture every corner of the vehicle, with tread depth, tyre condition and pressures front to rear plus pad and disc wear on every wheel, and photos and notes can be attached to any item to show the customer exactly what the technician is seeing. If you have a HaynesPro subscription it's built straight in, so pad and disc readings are graded against the manufacturer minimum, the vehicle's fitted tyre sizes are offered, and oil capacity, oil grade and wheel torque are a tap away.

And because every garage works differently, the custom VHC builder lets you tailor the whole check to your business. Add your own sections and items, reorder them, and build different checks for different jobs, from a quick tyre and brake safety check to a full service inspection, so the right VHC is always a tap away.

When the check is done, the front desk, service advisor or business manager sends it to the customer by SMS or email, or prints it for the counter, with a live authorisation link built in (SMS delivery uses your SMS credits). The customer sees exactly what needs doing, with the urgent items marked, and accepts or declines each one with a single touch. Everything they approve drops straight onto the job card, so the technician can pick the tools back up and carry on. Less time on the phone, more time on the ramp.

The custom VHC builder: drag in check types, set traffic-light thresholds, pull in HaynesPro data and link recommended work to each check.
What's included

Every capability, at a glance

Everything on this page is in the core plan (£69.99/mo + VAT) unless it's marked as an add-on. SMS (£15/mo, 200 credits included) and HaynesPro (£49.99/mo per site) are optional add-ons. Prices exclude VAT.

  • Works on desktop, laptop, tablet and mobile
  • Record measurements in mm, %, psi and more
  • HaynesPro brake tolerances and fitted tyre sizes built in (HaynesPro add-on)
  • Photo upload and notes on every check item
  • Full tyre reports covering tread depth, condition and pressures
  • Full braking reports covering pad and disc wear front to rear
  • Custom VHC builder to tailor checks to your business
  • Different VHCs for different jobs, so the right check is always ready
  • Pre-select advisory and urgent work items as you go
  • Send checks by email or print, or by SMS (SMS add-on)
  • Live authorisation link so customers accept or decline in one tap
  • Approved work drops straight onto the job card
Start your free trial Book a demo First month free on the core plan. Add-ons are billed from day one. No card required.
Real output

See exactly what your customer receives

This is a real AutoChain health check report: a clear status summary, a costed list of recommended work, and every inspection point graded with measurements and photos. It's what lands on your customer's phone the moment the check is done.

Download a sample VHC report (PDF) Real report, 6 pages. Vehicle details anonymised.
Sample Vehicle Health Checks report
How it works

Simple from day one

Setup takes about 10 minutes and there's no training course to sit through. Built for busy garages.

  1. Start a check on any device

    Open the vehicle and begin a guided health check on desktop, laptop, tablet or mobile. The same smart VHC works wherever you are, whether that's under the car, at the desk or on the forecourt.

  2. Record readings with HaynesPro built in

    Enter measurements in millimetres, percentages, psi or whatever the item calls for. With HaynesPro, brake readings are graded against the manufacturer minimum and the fitted tyre sizes are offered automatically, with no separate lookup.

  3. Add photos, notes and full reports

    Attach photos and notes to any item, and complete full tyre and braking reports covering tread depth, condition and pressures on every wheel plus pad and disc wear front to rear, so the customer sees the evidence, not just a verdict.

  4. Flag advisory and urgent work

    Mark each item green, advisory or urgent and pre-select the work items that need quoting. The system builds the customer-facing report as you go.

  5. Send by SMS, email or print

    The front desk, advisor or business manager sends the completed check to the customer by SMS or email with a live authorisation link, or prints it for the counter. They review the findings and accept or decline each item with one touch, with no phone call needed. SMS delivery uses your SMS credits.

  6. Approved work flows into the job

    Everything the customer approves drops straight onto the job card, so the technician can carry on with the work without re-entering anything.

Ready to see Vehicle Health Checks in your garage?

Why it matters

The real impact on your garage

  1. Less time on the phone

    Instead of ringing round to explain and justify every advisory, you send one link. The customer sees the evidence and decides, so your team spends less time selling and more time on the tools.

  2. Sell more work, without the hard sell

    A clear digital report with urgent items marked and real measurements does the convincing for you. Customers approve work they can actually see the need for.

  3. Faster checks with HaynesPro built in

    Brake tolerances, fitted tyre sizes, oil capacity and wheel torque come through automatically, so technicians never stop to look up a spec. The check flows without interruption.

  4. Photos turn advisories into approvals

    A photo of a worn pad or a split tyre, backed by a measurement and a note, is far more persuasive than a description over the phone. Full tyre and braking reports give the customer the whole picture and the confidence to say yes.

  5. A VHC built around your business

    The custom builder lets you design the exact checks your garage carries out, with your sections, your items and your order, and build different VHCs for different jobs, from a quick safety check to a full service inspection.

  6. Work on any device, anywhere in the workshop

    Desktop at the desk, tablet on the ramp, phone on the forecourt: the same smart VHC runs on all of them, so technicians record findings where the work actually happens.

  7. A defensible record on every vehicle

    Timestamped measurements, photos and a logged customer authorisation mean there is never any doubt about what was advised, what was approved and what was declined.

  8. No re-keying between check and job

    Approved items flow straight from the health check onto the job card. Nothing is typed twice, nothing gets missed, and the technician can pick up exactly where the check left off.

FAQ

Vehicle Health Checks: common questions

Straight answers to what garages ask us about this feature.

Can customers approve work online?

Yes, for vehicle health checks. The customer gets a live link by SMS or email and accepts or declines each recommended item with one tap, and approved work drops onto the job card. Online approval is part of the health check, not of estimates.

Do technicians need an app?

No. Health checks run in the web browser on any phone, tablet, laptop or desktop, so there is nothing to install. An internet connection is needed.

Can I build my own health check?

Yes. The custom VHC builder lets you add your own sections and items, set traffic-light thresholds, link recommended work to each check and create different checks for different jobs.

Is HaynesPro needed for health checks?

No. Health checks work without it. With the HaynesPro add-on (£49.99/mo + VAT per site), brake readings are graded against manufacturer minimums and fitted tyre sizes are filled in for you.

Does sending a health check by SMS cost extra?

SMS delivery uses SMS credits from the SMS add-on (£15/mo + VAT with 200 credits included). Sending by email or printing it costs nothing extra.

Ready when you are

Run your garage smarter from today

Join 100+ UK garages, from single-bay workshops to multi-site groups, already streamlining jobs, customers, MOTs and online bookings with AutoChain from £69.99/mo + VAT.

  • Set up in about 10 minutes
  • No long-term contract
  • Cancel anytime