AutoChain
Warranty Companies

Bill warranty companies from the job, without splitting it by hand.

Keep a list of the warranty companies you work with, with their invoice email, payment terms and what they call their claim reference. Bill a job to warranty, choose who pays for each work item, take the customer's excess, and AutoChain raises a warranty invoice and a customer invoice from the one job.

Warranty work pays the bills in plenty of garages, but billing it is fiddly. Part of the job goes to the warranty company, part to the customer, there is an excess to collect and the claim needs its reference on the invoice. AutoChain handles that from the job. Choose the warranty company, enter the claim reference and the customer's excess, and set who pays for each work item. If the company wants to approve a pro-forma first, send it, record the amount they approve and, if it is less than their share, move the shortfall to the customer. When you issue, AutoChain raises the warranty invoice and the customer invoice for their share.

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  • Set up in about 10 minutes
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Overview

One job, two invoices

In the warranty drawer on the job, each work item is set to Customer or Warranty. AutoChain totals the excess, anything not covered, the warranty company's share and the customer's share, so you can see the split before anything is sent.

Some warranty companies want to approve a pro-forma before they accept an invoice; others are happy to be invoiced straight away. You choose which for each company. For pro-forma companies, preview the pro-forma, send it for approval and mark it approved with the amount they agreed. If that is lower than their share, AutoChain can move the difference to the customer.

For insurance-backed warranties, the invoice is made out to the vehicle owner with the company shown as the payer. Print draft shows the warranty invoice and the customer's invoice on separate sheets, as they will be issued.

Warranty Companies: invoice email, approval mode, reference label and payment terms for each company.
What's included

Every capability, at a glance

Everything on this page is in the core plan (£69.99/mo + VAT) unless it's marked as an add-on. SMS (£15/mo, 200 credits included) and HaynesPro (£49.99/mo per site) are optional add-ons. Prices exclude VAT.

  • A list of warranty companies with invoice email, phone and address
  • Your own reference label for each company, such as Claim number
  • Payment terms in days for each company
  • Approve a pro-forma first, or invoice straight away, set per company
  • Insurance-backed warranties made out to the vehicle owner, with the company shown as the payer
  • Bill to warranty from the job
  • Customer or Warranty for each work item
  • Customer excess and work not covered
  • Send a pro-forma for approval and record the approved amount
  • Move a shortfall to the customer when less is approved
  • A warranty invoice and a customer invoice from one job
  • Print the draft to see both invoices before you issue them
Start your free trial Book a demo First month free on the core plan. Add-ons are billed from day one. No card required.
How it works

Simple from day one

Setup takes about 10 minutes and there's no training course to sit through. Built for busy garages.

  1. Add your warranty companies

    Add each company with its invoice email, phone, address, reference label and payment terms, and choose whether it approves a pro-forma first or is invoiced straight away.

  2. Bill the job to warranty

    On the job, choose Bill to warranty, pick the company, enter the claim reference and the customer's excess, and set who pays for each work item.

  3. Get it approved

    For pro-forma companies, send the pro-forma for approval and record the approved amount. A shortfall can move to the customer.

  4. Issue both invoices

    Issue, and AutoChain raises the warranty invoice and the customer's invoice from the job. The job's history keeps the pro-formas and invoices together.

Ready to see Warranty Companies in your garage?

Why it matters

The real impact on your garage

  1. No more splitting jobs by hand

    Set who pays for each work item and AutoChain works out both shares, instead of copying the job and editing two invoices.

  2. The right reference every time

    Each company has its own reference label, so the claim number goes on the warranty paperwork in the format the company expects.

  3. Approval on record

    Pro-formas and the approved amount are kept on the job, so you can see what the warranty company agreed to before you invoice.

  4. Customers pay only their share

    The excess and any work not covered go on the customer's invoice, and the rest goes to the warranty company.

  5. Insurers handled properly

    Insurance-backed warranties are made out to the vehicle owner with the company shown as the payer.

  6. Check before you issue

    Print draft shows the warranty invoice and the customer invoice on separate sheets before anything is issued.

FAQ

Warranty Companies: common questions

Straight answers to what garages ask us about this feature.

Can I bill part of a job to a warranty company?

Yes. Set each work item to Customer or Warranty, add the customer's excess, and AutoChain raises a warranty invoice and a customer invoice for their shares.

What if the warranty company approves less than the warranty share?

Record the approved amount when you mark the pro-forma approved. If it is lower than the warranty share, AutoChain can move the shortfall to the customer.

Does AutoChain handle insurance-backed warranties?

Yes. Mark the company as an insurance-backed warranty and its invoices are made out to the vehicle owner, with the company shown as the payer.

Can I see the invoices before I issue them?

Yes. Print draft on a warranty job shows the warranty company's invoice and the customer's invoice on separate sheets, as they will be issued.

Is warranty billing included?

Yes. Warranty companies and warranty billing are part of the core plan at £69.99/mo + VAT.

Ready when you are

Run your garage smarter from today

Join 100+ UK garages, from single-bay workshops to multi-site groups, already streamlining jobs, customers, MOTs and online bookings with AutoChain from £69.99/mo + VAT.

  • Set up in about 10 minutes
  • No long-term contract
  • Cancel anytime